A Message from William Wertheim, MD, MBA
Interim Executive Vice President for Stony Brook Medicine

Patient Experience Week is a celebration of our commitment to providing exceptional care and support to our patients and community. I want to recognize and celebrate the incredible work everyone at Stony Brook Medicine does every day to enhance the experiences of our patients and their families.

Patient experience is at the heart of everything we do. It is more than just a measure of satisfaction; it's a reflection of the care, empathy and respect we show to every individual who walks through our doors. Our commitment to providing exceptional care improves our patients' lives and strengthens the bonds we share with our community. I encourage you to view some of the videos on the Stony Brook Medicine YouTube channel highlighting our patients to see how vital patient experience is to the healthcare journey.

Related to patient experience, I am excited to share that we are soon breaking ground for the new Ronald McDonald House at Stony Brook University Hospital. In collaboration with Ronald McDonald House Charities New York Metro, this new facility will serve as a beacon of hope, compassion, and support for families facing unimaginable challenges. Having this resource available to families of children who are undergoing care at Stony Brook Children’s will make their lives easier, allow them to get more support and spend more time with each other, and free them of some of the daily burdens of managing their lives.

This project exemplifies the power of partnership, where individuals, organizations, and the community unite with a shared vision to make a positive difference.

I extend my heartfelt gratitude to Ronald McDonald House Charities New York Metro, its benefactors and our Stony Brook Medicine team for their dedication and generosity in bringing this vision to life. Together, we are creating a space where families can find comfort and solace during their time of need.

As we continue to strengthen our bonds with the community, Stony Brook Medicine reaffirms our commitment to delivering exceptional care and compassion to all we serve.