Nicole Forman, RN, Medical Intensive Care Unit (MICU), was selected as November’s DAISY Award recipient at Stony Brook University Hospital. 

Nicole was nominated by the daughter of a patient who was cared for by Nicole after being admitted to the MICU with a severe respiratory illness.

The patient’s daughter noted in her nomination how the emotional strain and uncertainty of her mother’s condition was overwhelming to her and her family. She stated that Nicole was their guiding light during this dark period. The family was not only impressed with Nicole’s outstanding medical care but the way she went above and beyond to make them feel seen and supported. During a difficult period in the ICU, Nicole sat with the patient and her family to answer their questions with patience and compassion.

Nicole listened to the family’s concerns and fears and comforted them, which had a profound impact on them. The family felt that Nicole’s skilled communication helped them navigate the complex world of the ICU with clarity and confidence. The patient’s daughter also commented on how Nicole made an effort to get to know her mother on a personal level. She took the time to learn about her hobbies, interests and life outside of the hospital. She would share stories with her mother and made her feel like a cherished individual and not just a patient.