Visitors

Guidelines for Visitors

Family and friends can find the most up-to-date Visitor Guidelines and Hours by visiting: stonybrookmedicine.edu/patientcare/visitorpolicy

Family, friends and other designated support persons are welcome to visit and can be helpful to patients' recovery. Patient comfort, care and safety are our primary concerns.

We define family as any person who plays an important role in your life. Visitation privileges cannot be denied based on race, color, national origin, religion, sex, sexual orientation, gender identity or disability. Important tips:

  • Guests must provide photo identification.
  • Guests must check in and obtain a visitor pass at the Information Desk in the main lobby before visiting patient floors.
  • Guests must check out in the main lobby after their visit so that other visitors may switch throughout the day.
  • All visitors are encouraged, but no longer required, to wear a mask throughout all buildings and facilities of Stony Brook Medicine. Visitors of patients who are COVID positive must wear a mask at all times while in the patient room.

Please Remind Others:

  • Everyone (including all clinical and non-clinical staff, visitors and all others) is required to wash their hands with soap and water or foam when entering and leaving a patient’s room.
  • People with colds, sore throats, fever, etc., or any contagious diseases should not visit patients.
  • People who might have been in contact with anyone with a contagious disease (diagnosed or receiving treatment for) should check with the patient’s nurse prior to visiting.
  • Visitors should maintain a quiet environment and avoid unnecessary noise.
  • Visitors should refrain from sitting on the hospital bed, as well as eating in the room.
  • Visitors may be asked to leave the room during tests or treatments, or when the doctor or nurse needs to see the patient.
  • Visitors must not take pictures, video and/or voice recordings of patients and staff without permission.

Condition Reports

Banking

 

Any personal information about your diagnosis and treatment must come from your physician.

Your condition, however, can be provided to anyone who asks for you by name, including the media, unless you opt out of the Hospital Directory (see Arrivals).

Banking

Banking

 

 

For the convenience of patients and visitors, an ATM is located in the main lobby, next to the Gift Shop.

Restrooms

Restrooms

For health and safety reasons, visitors are not permitted to use the bathrooms in patient rooms.

Public restrooms are located on the main level of the hospital and Hospital Pavilion, as well as on each patient floor, and include restrooms that are gender neutral and handicap accessible.

For your safety and protection, please use the toilet seat covers that are provided in all restrooms. Wash your hands and turn the faucet with a dry paper towel.

Elevators

Restrooms

 

The elevator system in the main hospital helps provide more efficient service to patients, visitors and hospital staff. Instead of the traditional “up or down” buttons, each passenger enters his or her floor destination into the touch screen positioned just outside the elevators.

The system directs the passenger to one of the elevators for the quickest route. The Hospital Pavilion uses a traditional elevator system.

Guest Lodging

Lodging

Located on our Stony Brook Campus: 

Hilton Garden Inn Stony Brook
1 Circle Road
Stony Brook, New York 11794
(631) 941-2980

For a complete list of area hotels, please visit: 

stonybrookmedicine.edu/patientcare/lodging

Patient Deliveries and Gifts

Gift.

At this time, we do not accept external deliveries for patients. This includes deliveries from local florists, Amazon and UPS, to name a few.

The Nurture Gift Shop, located in the main lobby of the hospital, offers a delivery service, which includes fresh flower arrangements, balloon bouquets, stuffed animals, puzzles, books and simple necessities. Learn more.

The Nurture Gift Shop is open:
Weekdays: 7 am to 8 pm
Weekends: 10 am to 6 pm

For inquires or to place an order, please call (631) 444-3133, or 4-3133 from a hospital phone.

When visiting patients, visitors are allowed to bring items, such as Mylar balloons (we do not allow latex balloons) or floral arrangements (we do not allow potted plants). In most areas of the hospital, these items are permissible with the exception of our intensive care units (ICUs) and/or if the patient has a restriction based on their treatment or diagnosis.

Before the visit, it is best for visitors to check with unit staff to ensure the patient is permitted to have items brought to their room.

Last Updated
06/24/2022